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This Privacy Policy applies to the website bops.ai (the “Site”) owned and operated by bopsAI Corp. (collectively, “bops”, “we”, “us”, or “our”) and the software-as-a-service described on the Site (the “Service”). This Privacy Policy describes how bops collects, uses, shares and secures the personal information you provide, as well as the information about our customers’ customers or end users that we process on behalf of our customers. It also describes your choices regarding use, access, correction and deletion of your personal information.

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How we Collect Information

We collect the following personal information from you:

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a. Information that you provide to us about yourself

When you sign up for or use the Services, we ask you for information such as: (i) contact information, including your name, email address, mailing address, or phone number; (ii) unique identifiers, such as username, account number or password; (iii) your IP address; (iv) information about your business, such as company name, company size, business type.  This information allows us to provide the Services to you and your business.

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How we Share your Information

We share information with service providers, as required by law, and in connection with the protection and enforcement of our legal and contractual rights.

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With Service Providers: We share your information with third parties who provide services on our behalf to help with our business activities. This includes: payment processing, providing customer service, sending marketing communications, conducting research and analysis, and providing cloud computing infrastructure. The legal basis for sharing this information is our legitimate interest in providing our Services efficiently and we implement measures to safeguard your information.

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With Public Authorities or Law Enforcement: In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law (such as to comply with a subpoena or other legal process), when we believe in good faith that disclosure is necessary to protect our rights, when we believe there is a violation to our Terms of Service or your other agreement with us, to protect your safety or the safety of others, to investigate fraud, to respond to a government request, if we are involved in a merger, acquisition, or sale of all or a portion of our assets, or if we are involved in a bankruptcy or liquidation proceeding. The legal basis for this is our legitimate interest in protecting our legal rights and those of others, compliance with legal obligations and our legitimate interest in fulfilling legal obligations imposed by legal authorities outside of the EU.

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Prevent fraud and abuse of the Services: We will share information to prevent or detect fraud, to address technical issues and if we believe it is necessary to investigate, prevent, or take action regarding situations that involve abuse of the Services infrastructure. The legal basis for this is our legitimate interest in maintaining the security of our Services.

We also process and share information in an aggregated, de-identified manner, where the information is shared as part of a statistical report and does not contain personal information.

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Security

The security of your personal information is important to us. We implement adequate measures to protect the personal information submitted to us, both during transmission and once it is received. bops takes steps to ensure that such data remains private and confidential. We restrict access to personal information to bops employees, contractors and agents who need to know that information in order to operate, develop or improve our service. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. If you have any questions about the security of your personal information, you can contact us via the contact information below.

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Rights with respect to your information

Upon request bops will provide you with information about whether we hold any of your personal information. You may access, correct, obtain a copy of or request deletion of your personal information by contacting us via the contact information below. We will respond to your request within a reasonable timeframe. In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing service.

bops acknowledges that you have the right to access your personal information. bops has no direct relationship with your customers or end users whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to you as the data controller. If we are requested to remove data we will respond within a reasonable timeframe. In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing service.

You may sign-up to receive email or newsletters or other communications from us. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or by contacting us via the contact information below.

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Data Retention

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements. In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing a service.

Even if you delete your account, keep in mind that the deletion by our third party providers may not be immediate and that the deleted information may persist in backup copies for a reasonable period of time.

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Policy Regarding Children

The Services are not directed to children under the age of 18. We do not knowingly collect Personal Information from children under 18. If you are under 18, please do not use the Services and do not provide any personal information to us. If you become aware that a child under 18 has provided us with personal information without your consent, please contact us at support@bops.ai. If you are a California resident under the age of 18 and you wish to remove publicly available content, please contact us at support@bops.ai with the subject line “California Eraser”.

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Changes to This Privacy Policy

We may need to update this policy from time to time. Unless otherwise required by law, we will notify you before we make such changes and give you an opportunity to review them before they go into effect. We encourage you to periodically review this page for the latest information on our privacy practices.